Forward your line. We answer as you.
No hardware. Nothing to install. Your customers keep calling the number they know. Airvvy answers it 24/7, writes up the job, and emails you before the caller hangs up.
Or call our older demo line, an earlier version of the receptionist: (346) 680-1479
Seven steps. One of them is dialing a code.
You do this yourself, from your phone, at the job site if you want. No sales call required.
- Step 1
Sign in with Google.
That is your account. Your Google email is where the job requests go.
- Step 2
Type two numbers.
The line your customers call, and your cell. They need to be different numbers. We look up your carrier from the business line so the forwarding codes are right.
- Step 3
Check your details.
Company name, hours, service area, the cell to page for emergencies. Fix anything that is off. This is what the AI says on the phone.
- Step 4
Get your Airvvy number.
A dedicated number, local area code where available. Nobody calls it directly. Your line forwards to it.
- Step 5
Forward your line.
Pick one: forward every call, or only the calls you miss. Dial the code we show you. Once. You also get the code to turn it off.
- Step 6
Call yourself.
From another phone, call your own business line. When Airvvy answers as your company, you are live. The call shows up in your dashboard.
All your calls, or only the ones you miss?
You choose during setup. Both use a code you dial once on the phone that owns your business line.
All calls
Every call goes to Airvvy. Your phone stops ringing. Best when you are in attics all day and nobody is at a desk.
Only missed calls
Your phone rings first. If you are busy or do not pick up, the call rolls to Airvvy instead of voicemail. Best when someone usually answers during the day.
Verizon wireless
- All calls
- *72 then your Airvvy number
- Only missed
- *71 then your Airvvy number
- Turn off
- *73
AT&T wireless
- All calls
- *21*number#
- Only missed
- *67*number#, *61*number#, *62*number#
- Turn off
- #21# (or #67#, #61#, #62#)
T-Mobile
- All calls
- **21*1number#
- Only missed
- **67*1number#, **61*1number#, **62*1number#
- Turn off
- ##21# (or ##67#, ##61#, ##62#)
Most landlines
- All calls
- *72 then your Airvvy number
- Only missed
- *90 and *92 then your Airvvy number
- Turn off
- *73 (or *91 and *93)
| Carrier | All calls | Only missed | Turn off |
|---|---|---|---|
| Verizon wireless | *72 then your Airvvy number | *71 then your Airvvy number | *73 |
| AT&T wireless | *21*number# | *67*number#, *61*number#, *62*number# | #21# (or #67#, #61#, #62#) |
| T-Mobile | **21*1number# | **67*1number#, **61*1number#, **62*1number# | ##21# (or ##67#, ##61#, ##62#) |
| Most landlines | *72 then your Airvvy number | *90 and *92 then your Airvvy number | *73 (or *91 and *93) |
Common codes. Your dashboard shows the exact codes for your carrier with your Airvvy number filled in. VoIP lines forward from the provider portal. Google Voice lines are not supported.
What your customer hears at 8pm on a Tuesday.
It picks up as your company.
The caller hears a short notice that they are speaking with an AI assistant and that the call is recorded. Then: thanks for calling your company, how can I help with your heating or cooling today.
It asks what a good dispatcher asks.
What is going on. Name and callback number. The address. Brand and rough age of the unit. What they are seeing and hearing. It does not diagnose. It writes down symptoms.
It asks when they want someone out.
Morning, afternoon, or next available. It reads the details back and tells the caller your team will call to confirm the exact time. You own the schedule.
It knows what it does not know.
Pricing questions: it never quotes a number. It says your tech prices the job on site after looking at the system, and it takes the name and number so you can call back. Anything else it cannot answer, same thing.
Life safety first. Then the intake.
Gas smell, smoke, a carbon monoxide alarm, sparking: Airvvy tells the caller to leave the building and call 911 before it asks for anything else. It does not soften it and it does not wait for them to finish.
No cooling in dangerous heat. No heat in a freeze. Water pouring from the unit. A burning smell.
It gets the name and number, flags the call as an emergency, and emails you the same second. The caller is told your team is calling back. It never claims to transfer them, and it never promises a time it cannot keep.
In your inbox before they hang up.
The job request lands in your dashboard and your email. You read it on your phone, call the customer, confirm the slot, and roll the truck.
- Email with the whole job: who, where, what, when
- Recording you can play from the dashboard
- Transcript you can read in ten seconds
- Emergency flag when it matters
What it does not do.
Airvvy writes the job up and hands it to you. You confirm the slot and run the schedule. We would rather you know that now than find out later.
- It does not text your customers.
- It does not sync to a calendar, ServiceTitan, Housecall Pro, or Jobber.
- It does not transfer live calls.
- It does not diagnose. It collects symptoms so your tech rolls out prepared.
Reading about it is one thing. Hear it take a call.
Give it a warm-air complaint. Interrupt it. Ask what it costs. You will know in two minutes whether it can handle your phone.
Or call our older demo line, an earlier version of the receptionist: (346) 680-1479