Questions HVAC owners actually ask

When a customer calls your number, Airvvy picks up immediately. It greets them, asks diagnostic questions (what is wrong, what brand and age is the unit, when do they need service), books the appointment directly into your calendar, sends a confirmation to the customer, and follows up automatically. You get a text with the job details. No message slips, no call back required.

Every call is recorded and available in your dashboard to review anytime. Airvvy is trained specifically on HVAC, so it knows your industry. But if a caller asks something the AI cannot confidently answer, it does not guess. It tells the customer it will have someone follow up, takes their information, and texts you immediately so you can call back. You are never in the dark.

No. Airvvy uses natural voice AI that speaks conversationally. Most callers cannot tell they are talking to an AI. It does not sound like the phone tree at your bank. It sounds like a knowledgeable receptionist who actually knows HVAC.

Yes. Airvvy is trained to recognize emergency situations, things like no heat in winter, AC out during a heat advisory, or a system making loud unusual noises. When it detects an emergency, it can transfer the call to your on-call technician after hours or flag the job as urgent in your system. Emergency calls never get lost.

Fast. As a founding partner you get white-glove setup: we provision or forward your phone number and connect your calendar for you, so there is no lengthy do-it-yourself onboarding. Once we have you set up, Airvvy is ready to answer your calls.

No. You keep your existing number. You either forward it to Airvvy or we set up a dedicated line for overflow and after-hours calls. Your customers call the same number they always have. Nothing changes on their end.

No. Zero setup fees. You pay the monthly plan rate and that is it. Nothing to pay upfront to get started.

Better than a trial. You don't pay until we book your first job. We set you up with a card on file and go live on your number. Your first $297 charge does not fire until Airvvy books an actual appointment for you. If we never book one, you never pay.

$297 per month, flat. One price. No setup fees. No contracts. Includes 24/7 AI call answering with HVAC-trained diagnostic questions, appointment booking into your calendar, SMS confirmations, emergency call routing to your on-call tech, call recordings, full transcripts, and a performance dashboard. You don't pay until we book your first job.

No contracts. All plans are month-to-month. You can cancel anytime, no penalties, no cancellation fees, no 30-day notice required. We keep your business by being useful, not by trapping you.

We will let you know when you are getting close to any limits. We do not hit you with surprise overage charges. We talk to you first and recommend the right plan for your volume. No bill shock.

Right now Airvvy books appointments into its own system and texts you the details instantly. Google Calendar integration is on the roadmap. If you use ServiceTitan, Housecall Pro, or Jobber, we can discuss connecting those as we build out integrations.

Yes. Every call is recorded and saved to your dashboard. You can listen to any call, search by date or customer name, and review how jobs were booked. Full transparency on every interaction Airvvy has with your customers.

Your data is yours. Before your account closes, we export everything: call recordings, booking history, customer information. You leave with everything Airvvy collected during your time with us. We do not hold your data hostage.

Answering services take a name and phone number and promise someone will call back. Airvvy actually books the job, gets the diagnostic information, sends the customer a confirmation, and dispatches your tech. It also knows HVAC. It asks about unit brand, age, and symptoms so your tech shows up prepared. An answering service hands you a message. Airvvy hands you a booked job.

Yes, and that is intentional. We are 100% focused on HVAC companies. That focus is why the AI knows the difference between a compressor failure and a thermostat issue, why it asks the right diagnostic questions, and why it handles seasonal demand spikes without skipping a beat. We do not serve plumbers, electricians, or anyone else. HVAC only.

Even better. Use Airvvy for after-hours, weekends, holidays, and overflow during busy periods. Your CSR handles business hours calls the way they always have. Airvvy handles everything else so no call goes unanswered when your CSR is unavailable. Pairing a daytime CSR with Airvvy for nights, weekends, and overflow is one of the smartest ways to run it.