Questions HVAC Owners Actually Ask

When a customer calls your number, Airvvy picks up immediately. It greets them, asks diagnostic questions (what is wrong, what brand and age is the unit, when do they need service), books the appointment directly into your calendar, sends a confirmation to the customer, and follows up automatically. You get a text with the job details. No message slips, no call back required.

Every call is recorded and available in your dashboard to review anytime. Airvvy is trained specifically on HVAC, so it knows your industry. But if a caller asks something the AI cannot confidently answer, it does not guess. It tells the customer it will have someone follow up, takes their information, and texts you immediately so you can call back. You are never in the dark.

No. Airvvy uses natural voice AI that speaks conversationally. Most callers cannot tell they are talking to an AI. It does not sound like the phone tree at your bank. It sounds like a knowledgeable receptionist who actually knows HVAC.

Yes. Airvvy is trained to recognize emergency situations, things like no heat in winter, AC out during a heat advisory, or a system making loud unusual noises. When it detects an emergency, it can transfer the call to your on-call technician after hours or flag the job as urgent in your system. Emergency calls never get lost.

Most HVAC companies are live in under 15 minutes. You forward your phone number, connect your calendar, and Airvvy is ready to answer calls. There is no lengthy onboarding process. You are not waiting a week for someone to configure something.

No. You keep your existing number. You either forward it to Airvvy or we set up a dedicated line for overflow and after-hours calls. Your customers call the same number they always have. Nothing changes on their end.

No. Zero setup fees. You pay the monthly plan rate and that is it. Nothing to pay upfront to get started.

Yes. Every plan comes with a 14-day free trial. No credit card required to start. Use it for two weeks with real calls and see exactly how it works before you pay anything.

Three plans: Starter at $149 per month, Pro at $299 per month, and Growth at $499 per month. No setup fees on any plan. The difference between plans is call volume, integrations, and reporting depth. Most small-to-mid-size HVAC companies start on Starter or Pro.

No contracts. All plans are month-to-month. You can cancel anytime, no penalties, no cancellation fees, no 30-day notice required. We keep your business by being useful, not by trapping you.

We will let you know when you are getting close. We do not hit you with surprise overage charges. We will recommend upgrading to Pro if your volume consistently exceeds the Starter limit, but we talk to you first. No bill shock.

Right now Airvvy books appointments into its own system and texts you the details instantly. Google Calendar integration is on the roadmap. If you use ServiceTitan, Housecall Pro, or Jobber, we can discuss connecting those as we build out integrations.

Yes. Every call is recorded and saved to your dashboard. You can listen to any call, search by date or customer name, and review how jobs were booked. Full transparency on every interaction Airvvy has with your customers.

Your data is yours. Before your account closes, we export everything: call recordings, booking history, customer information. You leave with everything Airvvy collected during your time with us. We do not hold your data hostage.

Answering services take a name and phone number and promise someone will call back. Airvvy actually books the job, gets the diagnostic information, sends the customer a confirmation, and dispatches your tech. It also knows HVAC. It asks about unit brand, age, and symptoms so your tech shows up prepared. An answering service hands you a message. Airvvy hands you a booked job.

Yes, and that is intentional. We are 100% focused on HVAC companies. That focus is why the AI knows the difference between a compressor failure and a thermostat issue, why it asks the right diagnostic questions, and why it handles seasonal demand spikes without skipping a beat. We do not serve plumbers, electricians, or anyone else. HVAC only.

Even better. Use Airvvy for after-hours, weekends, holidays, and overflow during busy periods. Your CSR handles business hours calls the way they always have. Airvvy handles everything else so no call goes unanswered when your CSR is unavailable. A lot of our best customers set it up exactly this way.